Effective: December 14, 2021

This privacy policy describes how GSE, LLC (“GSE” “we,” and “us”) collects, uses and discloses personal information we collect when you visit or use our website, www.gsepro.com or mobile applications (each a “Site” and collectively “Sites”), contact our customer service team, engage with us on social media or otherwise interact with us, create an account, request a quote, or purchase our products or services (collectively, our “Services”). By purchasing our products or using our Services, you consent to the collection, use and disclosure of your personal information in accordance with this privacy policy.

Contents

• Contact Us
• Updates to this Privacy Policy
• Our Collection and Use of Personal Information
• How We Share Personal Information
• Cookies, Analytics, and Other Tracking Technology
• Links to Other Websites
• Security
• Children
• Marketing Communications
• Processing in the United States
• State Specific Provisions

Contact Us

If you have questions or concerns regarding our privacy practices or this Privacy Policy, you may contact by writing or emailing us at the address below:

GSE, LLC

Attn: Privacy
909 Prospect St., Suite 200

La Jolla, CA 92037
Email: support@gsepro.com

Updates to this Privacy Policy

We may revise or update this Privacy Policy from time to time. The last updated date above indicates the most recent date of revision.  The updated Statement will be posted on our Sites. Your continued use of the Services or Sites after we post a revised Privacy Policy signifies your acceptance of the revised Statement.

Our Collection and Use of Personal Information

Categories and Types of Personal Information We Collect

The types of personal information relating to you that we may “process” (such as collect, use and store) depends on your interaction with us. The key categories and types of personal information that we may collect and process are set out below.

• Contact Information: name, email address, mailing address, and telephone number.
• Financial Information: tax identification number, financial or bank account information, tax-related information, wire instructions, and billing address.
• Identifiers: IP address, user name, account number, password and other security information for authentication and access.
• Geolocation Data: the general region or area from which you access our site.
• Usage Data: data concerning your Internet or other electronic activity including browsing and click history, device types, operating system, browser settings, IP address, language settings, and Site use data including information about how you navigate the Site, other websites, and the Internet.
• Commercial Information: records of products or services purchased, obtained or considered, or other purchasing or consuming histories.
• Inferences: we may use information from the categories described above in order to create a profile about you, to reflect your preferences, characters, behavior and attitude.

Use of Personal Information

We use your personal information for the following purposes:

• Transactional Purposes: We use your contact information, financial information, identifiers, employment information, commercial information, and inferences to:
  • Provide you with the requested Services;
  • Provide a quote for our Services;
  • Fulfill your order;
  • Process payments;
  • Send confirmations and delivery information;
  • Communicate with you;
  • Communicate with carriers regarding your shipment or parcels;
  • To connect you with service providers such as draymen and equipment providers;
  • Respond to customer service requests and inquiries; and
  • Administer an online account.
• Analytical Purposes: We use your identifiers, usage data, geolocation data, commercial information, and inferences to analyze preferences, trends and statistics.
• Marketing and Promotional Purposes: We use your contact information, identifiers, commercial information, usage data, geolocation data, and inferences to send you improve our marketing efforts, create social media posts or advertisements, and provide you with information about us, including personalized marketing communications.
• Maintenance and Improvement of the Sites and Services: We use your contact information, commercial information, identifiers, geolocation data, and usage data to answer your questions and respond to your requests, improve our Services and Sites, provide and maintain functionality on our Sites, and help us diagnose technical and service problems and administer our Sites.
• Security and Fraud Prevention: We use your contact information, identifiers, commercial information, geolocation data, usage data and inferences to protect our Sites and Services; protect us, our affiliated companies, our employee, our carriers and others; and to prevent fraud, theft and misconduct.
• Legal: We use your contact information, identifiers, financial information, geolocation data, usage data, and inferences to comply with our legal obligations, including reporting requirements, and defend us in legal proceedings, and protect us and our property, employees, and others through legal proceedings.

Sources of Personal Information

We collect information from the following sources:

• Directly from you: We collect contact information, financial information, identifiers, and commercial information that you provide directly to us.
• Automatically: When you access our Sites, we collect identifiers, geolocation data, and usage data using tools like browser cookies. This activity is further described below in the Cookies, Analytics, and Other Tracking Technology section of this privacy policy.
• From third parties: We may collect contact information, identifiers, commercial information, and inferences from third parties, including service providers and public authorities.
• From social media platforms and networks: We may collect contact information, identifiers, geolocation data, usage data, and commercial information from social media platforms and networks that you use in connection with our websites or mobile applications, or that share or allow you to share information with us, such as Facebook, Twitter, Pinterest, and Instagram.
• Combined Information: We combine information we obtain from different sources with publicly available information, including to create inferences about you.

How We Share Personal Information

We will share personal information in the following circumstances or as otherwise described in this Privacy Policy:

Service Providers: We may share personal information with vendors and service providers who support the operation of the Services, the Sites, and our business and who need access to such information to carry out their work for us (including, for example, web hosting, analytics, payment processing, order fulfillment, email delivery, marketing, insurance, storage and warehouse services, shipping, background check, credit verification, and customer support services). In some cases, the vendor or service provider may directly collect the information from you on our behalf.

Affiliates: We may share personal information with and among our subsidiaries, affiliates, or their successors or assigns.

Marketing/Analytics/Advertising Partners: We may share personal information with third party marketing, analytics or advertising partners, including social media platforms and networks, for commercial purposes such as sending you marketing emails and advertisements.

Professional Advisors: We may share information with professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

Government Entities: We share information with regulatory and government entities including government, administrative, law enforcement and regulatory agencies; tax authorities; corporate registries; and other public agencies or authorities if we think we should in order to comply with any applicable law, regulation, legal process or other legal obligation.  This includes cooperating with law enforcement when we think it is appropriate, obtaining legal remedies or limiting our damages, and to enforcing or protecting our contracts, legal rights or the rights of others, including by responding to claims asserted against us.

Corporate Transaction Recipients. We may share information with potential investors, purchasers, merger partners, and their advisors in the event we: (i) sell or transfer, or are considering selling or transferring, all or a portion of our business or assets; or (ii) are considering or engaging in any reorganization, conversion, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our ownership interest, business or operations.

With Your Consent or At Your Direction. We may share information with third parties whenever you consent to or direct such sharing.

Cookies, Analytics, and Other Tracking Technology

Cookies and Tracking Technology

We want you to be aware that certain online tools exist to help us serve and recognize you when you visit our Sites. We receive and store certain types of information when you visit our Sites. When you access the Sites, we (including companies we work with) may place small data files on your computer or other device. These data files may be web beacons, cookies, clear gifs, pixel tags, e-tags, flash cookies, log files, or other local storage provided by your browser or associated applications.  These tracking technologies, which are often referred to collectively as cookies, allow us to understand how users navigate to and around our Sites, view different pages, access content and request Services. We may use them, for example, to keep track of your preferences and profile information and collect general usage and volume statistical information. If you want to remove or block cookies, you may be able to update your browser settings. You can also find instructions on how to manage cookies on different types of web browsers at www.allaboutcookies.org.

Do Not Track Signals

Some browsers have a “do not track” feature. It lets you tell websites you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Our Sites are thus not currently set up to respond to these signals. For more information on Do Not Track signals, please visit https://allaboutdnt.com/.

Third-party Analytics and Advertising

We allow others to provide analytics services and serve advertisements on our behalf across the Internet and in mobile applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Sites and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked and conversion information. We use this information to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity.

Links to Other Websites

Our Sites may include links to other websites or applications whose privacy practices may differ from ours. If you submit personal information to any of those websites or applications, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Security

We follow generally accepted industry standards to protect the personal information submitted to us and have implemented reasonable technical, organization, administrative and physical measures to protect personal information. No method of transmission over the Internet, or method of electronic storage, is 100{02bc60b2b15e9d3ddf7d01db5bf660b20065ea386f2ed8906503999d6c4177c4} secure, however. Therefore, we cannot guarantee its absolute security and encourage you to use websites and share information with caution.

Children

We do not knowingly collect or store any personal information from anyone under the age of 13. If we become aware that we have collected or stored personal information from an individual under age 13, we will remove his or her personal information from our files. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please notify us immediately by sending an email to support@gsepro.com

Marketing Communications

You can opt out of marketing or advertising emails and newsletters by using the “unsubscribe” link or mechanism noted in communications you receive from us. You may also request to opt out of marketing or advertising emails by contacting us through one of the methods specified in the Contact Us section of this Privacy Policy. Once we process your request, we will cease using the information for marketing purposes at no charge to you.  We may still send you administrative messages and non-marketing messages if you opt-out.  For example, if you are a customer, we may still contact you regarding the Services you have purchased from us.

Processing in the United States

We are based in the United States. If you are using the Sites or Services from outside the United States, please be aware that information we obtain about you will be processed in the United States or in other jurisdictions. By using the Sites or Services, you acknowledge your personal information may be transferred to and processed in jurisdictions outside your own as described in this Privacy Policy. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.

State Specific Provisions

California

Shine The Light: If you are a California resident, this section applies to you. The California Shine the Light law (Cal. Civ. Code § 1798.83) permits residents of California to request certain details about how their information is shared with third parties for the third-parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at support@gsepro.com, and include “CA Shine the Light” in the subject line of your email.